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Contact us: press@loopline.org.uk - This magazine is dedicated to exploring a wide array of news stories with an emphasis on workplace experiences and industry insights. It aims to provide comprehensive coverage of global financial sector developments and consumer news, offering a diverse range of perspectives on various environments, including the payments industry.

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Troubled Worldline Company Payone Lose In Appeal Matter

Worldline Faces Strategic Reckoning as It Books €4.1 Billion Impairment

Clover Makes Intrepid Leap Into Healthcare Payments With PracticePay Launch

Florian Risch 2023 court testimony of animal pornography due diligence at Worldline comes to the fore in light of #dirtypayments investigation

July 2025 – Appeal Case About Alleged Reference to Historical Racist Ideologies (Involving Worldline subsidiary Payone)

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Full Steam with Payrails: $32M to Scale Payments

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FCA Reviewing Contactless Limits – Security vs. Convenience

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Adyen Supports HEYTEA’s Ambitious Global Growth Strategy

BaFin Slams Payone with Regulatory Action, Citing Systemic Shortcomings

“Black Man F**** a R*****” – Racist Slur at Worldline’s Payone GmbH, Resurfaces in June 2025 Tribunal Appeal

Rödl & Partner’s US Data Breach Raises Red Flags Amidst Ongoing UK Data Loss Allegations

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Dojo and American Express Team Up to Empower UK Small Businesses

Billboxx: Injecting $1.6 Million into Africa’s SME Heartbeat

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The Price of Security? Biometric Payment Market Soars to $217 Billion Amidst Ethical Debates

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£2M Investment from Ooodles to Drive Irish Tech Innovation

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Visa and USAID Partner to Expand Digital Government Systems and Financial Inclusion

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Buy Now, Pay Safer – FCA Cracks Down on Debt Danger

Mastercard Enhances Online Identity Verification Services for Cardholders

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Lightspeed Commerce Explores Strategic Options Amidst Shifting POS Landscape

Payment Firms Fight to Keep Documents Secret; The Public’s Right to Know Hangs in the Balance

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How Will the CFPB’s Rule 1033 Impact Retailers Outside the U.S.?

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NN.07 Unveils First UK Store in Covent Garden

Orrick’s Tactics Fuel Ongoing Debate On NDA Abuse

How Tokenisation is Transforming Payment Security in the Digital Age

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PTSB Enhances Merchant Services by Extending Partnership with Worldpay

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What is Quishing? The Parking Payment Nightmare

Orrick, Herrington & Sutcliffe in Regulatory Breach Over Worldline Payment Firm’s Non-Disclosure Agreement

Trustly Expands UK Presence Amid Rising Adoption of Open Banking

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Swedish Brand Axel Arigato Debuts New Store in Covent Garden

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Ampere Neobank Partners with Mastercard to Enhance Financial Solutions for SMEs

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Cartona Secures $8.1 Million in Series A Extension Funding

The Ripple Effect! Will Chase’s BNPL Decision Spark Industry-Wide Change?

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Laings Introduces Exclusive Patek Philippe Section in Glasgow Boutique

Revolut Secures UK Banking Licence

Paysafe and Alchemy Pay Collaborate to Enhance Payment Options for Crypto Purchases

Payone vs. Adyen – Who Offers Better Value for ecommerce Visa, Mastercard, Alipay and Setup Fees?

Worldline Waves Goodbye to Self-Service Vending Hassle with Tap-and-Go Tech

Digital Remittance Market Sales Projected to Reach US$ 83.2 Billion by 2034

Navigating the Cashless Crisis – GPRS Devices to Combat CrowdStrike Global Payment Disruptions

Wero – The Future of European Payments

India’s Digital Payment Surge – Soaring to $7 Trillion

A Taste of Retail’s Future – Monzo’s ATM Dispenses Sausage Roll Bliss

HUGO BOSS Unveils Flagship Store and Smart Showroom

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Mastering Payments, Ecommpay Clicks with Mastercard

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Thunes Announces Strategic Partnership with LianLian Global for Enhanced Cross-Border Payment Service

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JD Wetherspoon Integrates Payit by NatWest for Seamless Payments

Klarna Prepares for 2025 IPO with Top Wall Street Banks

Fiserv Achieves Perfect Score on Disability Equality Index for Third Year

Adyen and Ventrata Enhance Partnership to Optimize Payments for Booking Platform

AC Milan Debuts New Flagship Store in Milan’s Bustling Center

EE to Launch New Experience Store in Westfield Stratford City with Michael Dapaah

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Open Banking’s Global Surge – Lessons from Early Adopters

Mastercard Partners with Kalabash54 to Launch Travel Card in Nigeria and Ghana

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170 Payone Employees Laid Off While Worldline Subsidiary Pursues Costly Litigation Against Whistleblower

Cash Rules Everything Around Me? Re-evaluating Payment Reliability in the Wake of Worldline’s System Failure

Worldline Payment Failure Leaves Sainsbury and Asda Stores Cash-Only

Unzer Makes Shopping a Breeze with Twint Integration

UnionPay International Expands Global Reach with Summer Promotion Campaign

Gossip In The Workplace, Mental Health And TK MAXX

Biometric Payment Cards Set to Transform Brazil’s Retail Payments Landscape

Scamp & Dude to Open Cambridge Store This Month

Penneys’ Big Move As Bray Store Opens This Summer

Morrisons Grows Small: 400 New Convenience Shops by 2025

Global Payments Expands UK Presence with Takepayments Acquisition

Klarna’s $520 Million Sale Marks Strategic Pivot in Fintech Landscape

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Post-Brexit: data protection
Card processor sends sensitive data to wrong address
24 August 2022

Worldline SA subsidiary Payone GmbH has been accused of breaching data protection rules after it sent sensitive employee payroll information to the wrong address by accident. The Worldline Group holdS a 60% stake in the Frankfurt based company who have a small UK market presence.

In June 2021, one of Payone GmbH’s ex UK employees (the data subject) received a “potential data breach notification” from the firm advising him that his salary, National Insurance data, nationality (Special Category Data) was amongst various bits of information sent to an incorrect home address.

This included personal information such as the former employees name, age and address.  It also included details such as the date of birth and the amount of annual work bonus he received in his bank account amongst other identifiable data.

Payone GmbH confirmed that this document was sent out in error following an employee making a mistake when re-entering data processed by their third-party payroll provider.  The error arose when the employee was fulfilling an Article 15 GDPR request. The error was spotted by the data subject when he noticed in an email version of the document that the postal address was incorrect. An attempt to notify Payone GmbH of the error went in vain as the document was already irretrievably despatched.

The data subject was alarmed with the incident which exposed him to the possibility of fraudulent activity, amidst reasonable fears his data could end up on the dark web and used by criminals.  Habitually resident in the UK he complained to the Information Commissioner’s Office (ICO) in June 2021. He similarly raised the concern in Germany via The Hessian Commissioner for Data Protection and Freedom of Information (HBDI).

The ICO reprimanded Payone GmbH for the error in their final decision letter.
Similarly, the HBDI cited a violation of Article 5(f) of the General Data Protection Regulation (GDPR) relating to integrity and confidentiality.

The ICO stated in their July 2021 findings that Payone GmbH, “should take steps to ensure that all personal data records are accurate and up to date. Holding inaccurate information, such as addresses, does increase the risk of personal data breaches and poses risks to the security of information”.

The HBDI confirmed in their October 2021 findings that Payone GmbH had taken remedial action. They concluded that a monetary fine would not be imposed on Payone GmbH as they had taken technical and organisational steps in response to the data breach. Data subjects could now request their data in an autonomous portal.

The GDPR, which came into effect in 2018, gave the Information Commissioner’s Office greater powers to tackle data breaches. The new ‘UK GDPR’ charts its own course after Brexit whilst seeking to maintain EU GDPR adequacy.  In extreme scenarios, organisations face penalties of up to £20m or 4 per cent of their global worldwide turnover, whichever is more.

In the years prior to GDPR, the ICO fines were capped at £500,000.

The data subject said: “I am just glad I spotted it; they were going to resend the document again to another wrong address. Prior to Brexit the process would have been commenced via the ICO who in turn would liaise with the HBDI on the data subjects’ behalf; but I found myself communicating with both authorities separately which was an additional step but in the end was surprisingly
effective. Unfortunately, Payone GmbH again sent my incorrect address to the
Workers Pension Trust in January 2022, and documents yet again went to the wrong address. In my opinion they have not learned from the first time and my complaint is sitting with the ICO yet again”.

The former employee is pursuing a remedy under Article 82 UK GDPR via
the Court’s of England & Wales.

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