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Dojo and American Express Team Up to Empower UK Small Businesses

To streamline payment acceptance for small businesses, payment technology provider Dojo has partnered with American Express. This strategic collaboration will simplify the process for UK-based SMEs to accept American Express payments, offering a more unified and efficient experience. Through this partnership, Dojo’s small business customers will benefit from a single contract for accepting American Express […]

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Billboxx: Injecting $1.6 Million into Africa’s SME Heartbeat

In a move set to revitalise the African small business landscape, Nigerian fintech startup Billboxx has secured $1.6 million in pre-seed funding. This injection of capital, a blend of debt and equity, comes from a consortium of investors including Norrsken Accelerator, Kaleo Ventures, 54 Collective, P2Vest, and Afrinovation Ventures. Billboxx, founded in 2023 by Justus

Billboxx: Injecting $1.6 Million into Africa’s SME Heartbeat Read More »

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The Price of Security? Biometric Payment Market Soars to $217 Billion Amidst Ethical Debates

The future of security is here, and it’s personalised. Forget passwords and PINs. The world is moving towards a future where your unique biological traits become the key to your digital and physical world. Driven by an escalating need for robust security measures, the global biometric technology market is projected to reach a staggering $217.8

The Price of Security? Biometric Payment Market Soars to $217 Billion Amidst Ethical Debates Read More »

Successful Ecommerce company Payone Says It Paid Lawyers £700,000 Legal Costs – To Secure Injunction After Hush Money Rejected

Worldline subsidiary PAYONE finds itself embroiled in a growing controversy surrounding its attempts to silence a whistleblower alleging “eyebrow-raising practices” within the company. Payone says it spent over £700,000 pursuing an permanent injunction, often referred to as a “gagging order,” against a former employee who brought these concerns to light. This legal action followed an

Successful Ecommerce company Payone Says It Paid Lawyers £700,000 Legal Costs – To Secure Injunction After Hush Money Rejected Read More »

A Pattern of Disruptions: Worldline Under Fire Again

MILAN, Nov 29 – French digital payments giant Worldline has announced a return to normalcy for its services following significant disruptions caused by accidental damage to its network during gas pipeline installations in Italy. The incident, which began Thursday morning, left businesses and consumers grappling with payment challenges at the height of Black Friday shopping. The

A Pattern of Disruptions: Worldline Under Fire Again Read More »

Klarna Chooses New York for IPO Amid Challenging Market Condition

Swedish fintech giant Klarna, known for its “buy now, pay later” (BNPL) service, has announced plans to list on the New York Stock Exchange, bypassing London for its highly anticipated initial public offering (IPO). This decision marks another significant missed opportunity for the London Stock Exchange (LSE), which has struggled recently to attract high-profile tech

Klarna Chooses New York for IPO Amid Challenging Market Condition Read More »

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Lunu Pay and Ingenico Partner to Enable Crypto Payments in Retail Stores

Lunu Pay, a leader in Web3 payment technology, has teamed up with Ingenico, a global powerhouse in payment solutions, to launch cryptocurrency payment capabilities for physical retailers. Through this collaboration, Ingenico’s Android-based POS terminals now support a wide array of cryptocurrencies, including Bitcoin, Ethereum, and USDT, as well as integration with over 70 crypto wallets

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£2M Investment from Ooodles to Drive Irish Tech Innovation

Ooodles, a London-based fintech startup specializing in flexible IT equipment rentals for small and medium-sized enterprises (SMEs), has announced its first international expansion into Ireland. This move is supported by a new £2 million funding round led by āltitude VC, Europe’s premier technology fund for SMEs, along with backing from existing investors, including Traditum. With

£2M Investment from Ooodles to Drive Irish Tech Innovation Read More »

Turning the Page – HMV Hits New Chapter with Oxford Street Book Floor

In a bold move to diversify its retail offerings, HMV has announced the opening of a dedicated book section at its flagship Oxford Street location, marking a significant expansion into literature. This new space, the “HMV 363 Bookshop,” is set to open on November 18, just in time for the holiday season, and will feature

Turning the Page – HMV Hits New Chapter with Oxford Street Book Floor Read More »

Adyen Highlights Resilience in Digital Evolution Amid Slower Transaction Growth

Dutch payments leader Adyen faced a share price dip on November 7 after revealing a moderated growth rate in its Q3 transaction volumes. Despite this, Adyen reported a year-over-year revenue increase of €498.3 million (approximately $538.7 million), marking a 21% rise compared to the previous year. However, investors appeared focused on the softened transaction volume

Adyen Highlights Resilience in Digital Evolution Amid Slower Transaction Growth Read More »

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Post-Brexit: data protection
Card processor sends sensitive data to wrong address
24 August 2022

Worldline SA subsidiary Payone GmbH has been accused of breaching data protection rules after it sent sensitive employee payroll information to the wrong address by accident. The Worldline Group holdS a 60% stake in the Frankfurt based company who have a small UK market presence.

In June 2021, one of Payone GmbH’s ex UK employees (the data subject) received a “potential data breach notification” from the firm advising him that his salary, National Insurance data, nationality (Special Category Data) was amongst various bits of information sent to an incorrect home address.

This included personal information such as the former employees name, age and address.  It also included details such as the date of birth and the amount of annual work bonus he received in his bank account amongst other identifiable data.

Payone GmbH confirmed that this document was sent out in error following an employee making a mistake when re-entering data processed by their third-party payroll provider.  The error arose when the employee was fulfilling an Article 15 GDPR request. The error was spotted by the data subject when he noticed in an email version of the document that the postal address was incorrect. An attempt to notify Payone GmbH of the error went in vain as the document was already irretrievably despatched.

The data subject was alarmed with the incident which exposed him to the possibility of fraudulent activity, amidst reasonable fears his data could end up on the dark web and used by criminals.  Habitually resident in the UK he complained to the Information Commissioner’s Office (ICO) in June 2021. He similarly raised the concern in Germany via The Hessian Commissioner for Data Protection and Freedom of Information (HBDI).

The ICO reprimanded Payone GmbH for the error in their final decision letter.
Similarly, the HBDI cited a violation of Article 5(f) of the General Data Protection Regulation (GDPR) relating to integrity and confidentiality.

The ICO stated in their July 2021 findings that Payone GmbH, “should take steps to ensure that all personal data records are accurate and up to date. Holding inaccurate information, such as addresses, does increase the risk of personal data breaches and poses risks to the security of information”.

The HBDI confirmed in their October 2021 findings that Payone GmbH had taken remedial action. They concluded that a monetary fine would not be imposed on Payone GmbH as they had taken technical and organisational steps in response to the data breach. Data subjects could now request their data in an autonomous portal.

The GDPR, which came into effect in 2018, gave the Information Commissioner’s Office greater powers to tackle data breaches. The new ‘UK GDPR’ charts its own course after Brexit whilst seeking to maintain EU GDPR adequacy.  In extreme scenarios, organisations face penalties of up to £20m or 4 per cent of their global worldwide turnover, whichever is more.

In the years prior to GDPR, the ICO fines were capped at £500,000.

The data subject said: “I am just glad I spotted it; they were going to resend the document again to another wrong address. Prior to Brexit the process would have been commenced via the ICO who in turn would liaise with the HBDI on the data subjects’ behalf; but I found myself communicating with both authorities separately which was an additional step but in the end was surprisingly
effective. Unfortunately, Payone GmbH again sent my incorrect address to the
Workers Pension Trust in January 2022, and documents yet again went to the wrong address. In my opinion they have not learned from the first time and my complaint is sitting with the ICO yet again”.

The former employee is pursuing a remedy under Article 82 UK GDPR via
the Court’s of England & Wales.

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