press@loopline.org.uk

STICPAY Empowers Merchants with Expanded Payment Options

STICPAY, a global leader in e-wallet and payment gateway services, has unveiled an enhancement to its platform by integrating Visa and Mastercard debit and credit card processing. This strategic move aims to empower over 5,000 merchant and corporate clients with greater flexibility and convenience in managing their payment operations. The integration of the STICPAY API, […]

STICPAY Empowers Merchants with Expanded Payment Options Read More »

Ampere Neobank Partners with Mastercard to Enhance Financial Solutions for SMEs

Ampere, the innovative neobank dedicated to providing comprehensive financial services for SMEs, has announced a strategic partnership with Mastercard aimed at enhancing its service offerings and streamlining financial solutions. This collaboration marks a significant step forward in Ampere’s mission to simplify financial processes for small and medium-sized enterprises. With this new partnership, Ampere is revolutionizing

Ampere Neobank Partners with Mastercard to Enhance Financial Solutions for SMEs Read More »

Worldline H1 Results: Amidst Payone Job Cuts and Whistleblower’s Legal Battle, Worldline Enjoys New Contracts with Luxair, EnerCharge, Ampeco, and IWG

Worldline, the European payment services powerhouse, recently unveiled its H1 2024 results, revealing a complex tapestry of financial gains and strategic challenges. While the company reported a 2.1% organic growth in revenue, reaching €2,289 million, the underlying narrative is one of adaptation and resilience in the face of economic headwinds. Merchant Services, a key driver

Worldline H1 Results: Amidst Payone Job Cuts and Whistleblower’s Legal Battle, Worldline Enjoys New Contracts with Luxair, EnerCharge, Ampeco, and IWG Read More »

Cartona Secures $8.1 Million in Series A Extension Funding

Cartona, an Egypt-based business-to-business (B2B) e-commerce platform, has raised $8.1 million in a Series A extension financing round. The funding was led by Algebra Ventures, with participation from existing investors including Silicon Badia and the SANAD Fund for micro, small, and medium enterprises. Camel Ventures and GlobalCorp also contributed $2.5 million in debt and $5.6

Cartona Secures $8.1 Million in Series A Extension Funding Read More »

The Ripple Effect! Will Chase’s BNPL Decision Spark Industry-Wide Change?

In a recent move, JPMorgan Chase has announced that it will prohibit customers from using its credit cards to pay for ‘buy now, pay later’ (BNPL) services starting October 10. This decision will affect transactions with companies like Klarna, Affirm, and AfterPay. The bank has been notifying customers to update their payment methods to avoid

The Ripple Effect! Will Chase’s BNPL Decision Spark Industry-Wide Change? Read More »

Stripe Strengthens Merchant of Record Capabilities with Lemon Squeezy Acquisition

Global payments powerhouse Stripe has acquired Lemon Squeezy, a rising star in the digital sales platform arena. The acquisition, announced on Friday, signifies a significant step in Stripe’s ongoing mission to simplify online payments and expand its services for businesses of all sizes. Founded in 2020 amidst the global pandemic, Lemon Squeezy quickly gained traction

Stripe Strengthens Merchant of Record Capabilities with Lemon Squeezy Acquisition Read More »

Samsung Galaxy Ring – A Promising Smart Ring, But Can it Succeed Without Contactless Payments?

Samsung has officially joined the smart ring race with its newly launched Galaxy Ring, aiming to take on the reigning champion, the Oura Ring. This sleek titanium ring, available in three colours and a range of sizes, boasts a variety of health-tracking features, including sleep monitoring, heart rate tracking, and personalized health insights. The Galaxy

Samsung Galaxy Ring – A Promising Smart Ring, But Can it Succeed Without Contactless Payments? Read More »

Hermès Records 13% Sales Increase in Q2 Amidst Luxury Market Challenges

Hermès has demonstrated notable financial resilience ( see here ), reporting a consolidated revenue of €7.5 billion for the first half of 2024. This reflects a 15% increase at constant exchange rates and a 12% rise at current exchange rates. The second quarter alone saw sales reach €3.7 billion, a 13% increase at constant exchange

Hermès Records 13% Sales Increase in Q2 Amidst Luxury Market Challenges Read More »

Laings Introduces Exclusive Patek Philippe Section in Glasgow Boutique

The Luxury Jeweller Celebrates a Long-standing Partnership with the Swiss Watchmaker Laings, the esteemed family-owned jeweller, has revealed a newly dedicated Patek Philippe section within its flagship store in Glasgow, Scotland reflecting the luxury and sophistication synonymous with the Swiss watch brand. Situated on the ground floor of the store, this new space epitomises the

Laings Introduces Exclusive Patek Philippe Section in Glasgow Boutique Read More »

Revolut Secures UK Banking Licence

Revolut, a leading global fintech company with over nine million customers in the UK and 45 million worldwide, has received its UK banking licence from the Prudential Regulation Authority (PRA). This development marks a significant milestone in Revolut’s expansion into the UK banking sector. Upon receiving the licence, Revolut has entered the ‘mobilisation’ stage, also

Revolut Secures UK Banking Licence Read More »

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Post-Brexit: data protection
Card processor sends sensitive data to wrong address
24 August 2022

Worldline SA subsidiary Payone GmbH has been accused of breaching data protection rules after it sent sensitive employee payroll information to the wrong address by accident. The Worldline Group holdS a 60% stake in the Frankfurt based company who have a small UK market presence.

In June 2021, one of Payone GmbH’s ex UK employees (the data subject) received a “potential data breach notification” from the firm advising him that his salary, National Insurance data, nationality (Special Category Data) was amongst various bits of information sent to an incorrect home address.

This included personal information such as the former employees name, age and address.  It also included details such as the date of birth and the amount of annual work bonus he received in his bank account amongst other identifiable data.

Payone GmbH confirmed that this document was sent out in error following an employee making a mistake when re-entering data processed by their third-party payroll provider.  The error arose when the employee was fulfilling an Article 15 GDPR request. The error was spotted by the data subject when he noticed in an email version of the document that the postal address was incorrect. An attempt to notify Payone GmbH of the error went in vain as the document was already irretrievably despatched.

The data subject was alarmed with the incident which exposed him to the possibility of fraudulent activity, amidst reasonable fears his data could end up on the dark web and used by criminals.  Habitually resident in the UK he complained to the Information Commissioner’s Office (ICO) in June 2021. He similarly raised the concern in Germany via The Hessian Commissioner for Data Protection and Freedom of Information (HBDI).

The ICO reprimanded Payone GmbH for the error in their final decision letter.
Similarly, the HBDI cited a violation of Article 5(f) of the General Data Protection Regulation (GDPR) relating to integrity and confidentiality.

The ICO stated in their July 2021 findings that Payone GmbH, “should take steps to ensure that all personal data records are accurate and up to date. Holding inaccurate information, such as addresses, does increase the risk of personal data breaches and poses risks to the security of information”.

The HBDI confirmed in their October 2021 findings that Payone GmbH had taken remedial action. They concluded that a monetary fine would not be imposed on Payone GmbH as they had taken technical and organisational steps in response to the data breach. Data subjects could now request their data in an autonomous portal.

The GDPR, which came into effect in 2018, gave the Information Commissioner’s Office greater powers to tackle data breaches. The new ‘UK GDPR’ charts its own course after Brexit whilst seeking to maintain EU GDPR adequacy.  In extreme scenarios, organisations face penalties of up to £20m or 4 per cent of their global worldwide turnover, whichever is more.

In the years prior to GDPR, the ICO fines were capped at £500,000.

The data subject said: “I am just glad I spotted it; they were going to resend the document again to another wrong address. Prior to Brexit the process would have been commenced via the ICO who in turn would liaise with the HBDI on the data subjects’ behalf; but I found myself communicating with both authorities separately which was an additional step but in the end was surprisingly
effective. Unfortunately, Payone GmbH again sent my incorrect address to the
Workers Pension Trust in January 2022, and documents yet again went to the wrong address. In my opinion they have not learned from the first time and my complaint is sitting with the ICO yet again”.

The former employee is pursuing a remedy under Article 82 UK GDPR via
the Court’s of England & Wales.

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