Bank of England Signals Cautious Optimism for Payments Revolution

At the Innovate Finance Global Summit 2024, Sarah Breeden, Executive Director of the Bank of England, outlined the institution’s measured yet optimistic stance toward the rapid innovations occurring in payment systems. Breeden highlighted the Bank’s twin roles as regulator and participant in the UK’s financial infrastructure – a position that demands fostering innovation while safeguarding public trust.

“The payments landscape is undergoing a seismic shift,” Breeden declared, “driven by technologies like distributed ledgers and tokenization. These have the potential to make payments dramatically faster, cheaper, and more secure for both businesses and consumers.”

Sarah Breeden, Executive Director of the Bank of England

The Bank, Breeden noted, is particularly interested in the potential of these technologies to streamline wholesale payments – the high-value, often cross-border transactions that underpin the global economy. She also stressed that a regulatory framework adaptable enough to handle such dynamic change is essential, referencing the Libra stablecoin proposal as a pivotal moment that spurred necessary regulatory rethinking.

To address these complexities, the Bank of England will release a Discussion Paper this summer, soliciting industry-wide feedback on how to improve payment processes and create a welcoming environment for innovation within a secure regulatory framework. This collaborative approach, Breeden emphasized, exemplifies the Bank’s commitment to shaping the future of finance with the insights and expertise of the private sector.

The potential issuance of a retail Central Bank Digital Currency (CBDC) was also a key theme. “As cash usage declines,” Breeden explained, “a CBDC could ensure that the public continues to have access to a safe and trusted form of central bank money.” This exploration aligns the Bank of England with a growing global trend as central banks seek to understand the potential of this new form of currency.

Breeden concluded her address by noting the Bank’s active involvement in international collaborations like Project Agorá, highlighting the importance of global cooperation in addressing issues of efficiency and regulation in cross-border payments.

“Breeden’s speech strikes the right balance between caution and anticipation,” observes payments analyst Dr. Lisa Moyle. “The Bank of England clearly recognizes the transformative potential of these technologies but is also underlining their responsibility to ensure safety and stability remain paramount.”

Key Takeaways

  • The Bank of England is seeking a balanced approach to payments innovation to bolster efficiency and security.
  • The focus is on wholesale payments and their impact on financial stability.
  • Collaboration with the private sector is seen as vital for future regulation.
  • A potential UK CBDC remains under consideration.
  • Global coordination is emphasized in addressing cross-border payment challenges.

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Post-Brexit: data protection
Card processor sends sensitive data to wrong address
24 August 2022

Worldline SA subsidiary Payone GmbH has been accused of breaching data protection rules after it sent sensitive employee payroll information to the wrong address by accident. The Worldline Group holdS a 60% stake in the Frankfurt based company who have a small UK market presence.

In June 2021, one of Payone GmbH’s ex UK employees (the data subject) received a “potential data breach notification” from the firm advising him that his salary, National Insurance data, nationality (Special Category Data) was amongst various bits of information sent to an incorrect home address.

This included personal information such as the former employees name, age and address.  It also included details such as the date of birth and the amount of annual work bonus he received in his bank account amongst other identifiable data.

Payone GmbH confirmed that this document was sent out in error following an employee making a mistake when re-entering data processed by their third-party payroll provider.  The error arose when the employee was fulfilling an Article 15 GDPR request. The error was spotted by the data subject when he noticed in an email version of the document that the postal address was incorrect. An attempt to notify Payone GmbH of the error went in vain as the document was already irretrievably despatched.

The data subject was alarmed with the incident which exposed him to the possibility of fraudulent activity, amidst reasonable fears his data could end up on the dark web and used by criminals.  Habitually resident in the UK he complained to the Information Commissioner’s Office (ICO) in June 2021. He similarly raised the concern in Germany via The Hessian Commissioner for Data Protection and Freedom of Information (HBDI).

The ICO reprimanded Payone GmbH for the error in their final decision letter.
Similarly, the HBDI cited a violation of Article 5(f) of the General Data Protection Regulation (GDPR) relating to integrity and confidentiality.

The ICO stated in their July 2021 findings that Payone GmbH, “should take steps to ensure that all personal data records are accurate and up to date. Holding inaccurate information, such as addresses, does increase the risk of personal data breaches and poses risks to the security of information”.

The HBDI confirmed in their October 2021 findings that Payone GmbH had taken remedial action. They concluded that a monetary fine would not be imposed on Payone GmbH as they had taken technical and organisational steps in response to the data breach. Data subjects could now request their data in an autonomous portal.

The GDPR, which came into effect in 2018, gave the Information Commissioner’s Office greater powers to tackle data breaches. The new ‘UK GDPR’ charts its own course after Brexit whilst seeking to maintain EU GDPR adequacy.  In extreme scenarios, organisations face penalties of up to £20m or 4 per cent of their global worldwide turnover, whichever is more.

In the years prior to GDPR, the ICO fines were capped at £500,000.

The data subject said: “I am just glad I spotted it; they were going to resend the document again to another wrong address. Prior to Brexit the process would have been commenced via the ICO who in turn would liaise with the HBDI on the data subjects’ behalf; but I found myself communicating with both authorities separately which was an additional step but in the end was surprisingly
effective. Unfortunately, Payone GmbH again sent my incorrect address to the
Workers Pension Trust in January 2022, and documents yet again went to the wrong address. In my opinion they have not learned from the first time and my complaint is sitting with the ICO yet again”.

The former employee is pursuing a remedy under Article 82 UK GDPR via
the Court’s of England & Wales.

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