Worldline Tackles Share Slump and Braces for Payone’s March 2024 Pension Breach High Court Hearing

In response to a significant downturn in its share value, leading payment services company Worldline has initiated a strategic move by seeking expert advice from banking advisors. The company’s shareholders are expressing concerns, prompting Worldline to proactively devise a robust defense strategy against the looming threat of a potential hostile takeover.

Worldline

In the wake of a substantial drop in Worldline’s share value, plummeting nearly 60% in Paris after downgrading its sales outlook and implementing measures against fraud, the company is navigating challenging times. The market capitalisation dwindled to €2.7bn, causing concerns among shareholders and triggering a cascade effect. This development comes on the heels of a lackluster third quarter 2023 and a regulatory crackdown, notably BaFin’s ban on Payone, a Worldline joint venture, from accepting payments from high-risk customers. Compounded by a broader economic slowdown, the company’s decision to seek expert advice for a defense strategy against potential hostile takeovers indicates a strategic response to a complex and evolving landscape.

Moreover, Worldline’s German subsidiary, Payone, is set to return to the UK High Court on 25 March 2024, amid a counterclaim related to regulatory breaches concerning a UK pension scheme and a “gagging” order claim. Payone faced regulatory actions leading to the shutdown of part of its business due to severe anti-money laundering failures.

Worldline, headquartered in Paris, is exploring various options to navigate these challenging times. This includes contemplating the prospect of bringing in an anchor investor to stabilize the stock and even considering the possibility of a friendly takeover should efforts to restore investor confidence fall short. The exact details of the defense strategy remain undisclosed, following a common practice to keep such plans confidential during their formulation.

The company’s decision to engage external consultants underscores its commitment to resilience and long-term viability. Worldline has partnered with financial heavyweights Morgan Stanley and Rothschild & Co for expert guidance in strategic planning. This move emphasizes the company’s dedication to addressing the complex dynamics of the market while safeguarding its interests.

Worldline is also actively addressing corporate governance matters during this period of financial turbulence. The company is in the process of identifying a suitable replacement for its chairman, whose unfortunate passing occurred in December. This strategic focus on both financial and governance aspects positions Worldline to weather the storm and emerge stronger.

As Worldline gears up to implement its defense strategy, the global business community will undoubtedly be watching with keen interest. The company’s actions reveal a determination to protect its interests and reassure its shareholders in the face of challenging market conditions. While Worldline declined to comment on the matter, its commitment to seeking professional advice signals a beacon of hope amid financial struggles. The unfolding developments will be crucial in shaping the company’s trajectory and its standing within the industry.

Worldline has enlisted the support of bankers to advise on a defense strategy aimed at avoiding a hostile takeover. The company is exploring options like bringing in an anchor investor and considering a friendly takeover to restore investor confidence. Amid scrutiny by German regulators and activist investor pressures, Worldline’s efforts to secure its financial standing and corporate governance reflect a dynamic response to a challenging landscape.

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Post-Brexit: data protection
Card processor sends sensitive data to wrong address
24 August 2022

Worldline SA subsidiary Payone GmbH has been accused of breaching data protection rules after it sent sensitive employee payroll information to the wrong address by accident. The Worldline Group holdS a 60% stake in the Frankfurt based company who have a small UK market presence.

In June 2021, one of Payone GmbH’s ex UK employees (the data subject) received a “potential data breach notification” from the firm advising him that his salary, National Insurance data, nationality (Special Category Data) was amongst various bits of information sent to an incorrect home address.

This included personal information such as the former employees name, age and address.  It also included details such as the date of birth and the amount of annual work bonus he received in his bank account amongst other identifiable data.

Payone GmbH confirmed that this document was sent out in error following an employee making a mistake when re-entering data processed by their third-party payroll provider.  The error arose when the employee was fulfilling an Article 15 GDPR request. The error was spotted by the data subject when he noticed in an email version of the document that the postal address was incorrect. An attempt to notify Payone GmbH of the error went in vain as the document was already irretrievably despatched.

The data subject was alarmed with the incident which exposed him to the possibility of fraudulent activity, amidst reasonable fears his data could end up on the dark web and used by criminals.  Habitually resident in the UK he complained to the Information Commissioner’s Office (ICO) in June 2021. He similarly raised the concern in Germany via The Hessian Commissioner for Data Protection and Freedom of Information (HBDI).

The ICO reprimanded Payone GmbH for the error in their final decision letter.
Similarly, the HBDI cited a violation of Article 5(f) of the General Data Protection Regulation (GDPR) relating to integrity and confidentiality.

The ICO stated in their July 2021 findings that Payone GmbH, “should take steps to ensure that all personal data records are accurate and up to date. Holding inaccurate information, such as addresses, does increase the risk of personal data breaches and poses risks to the security of information”.

The HBDI confirmed in their October 2021 findings that Payone GmbH had taken remedial action. They concluded that a monetary fine would not be imposed on Payone GmbH as they had taken technical and organisational steps in response to the data breach. Data subjects could now request their data in an autonomous portal.

The GDPR, which came into effect in 2018, gave the Information Commissioner’s Office greater powers to tackle data breaches. The new ‘UK GDPR’ charts its own course after Brexit whilst seeking to maintain EU GDPR adequacy.  In extreme scenarios, organisations face penalties of up to £20m or 4 per cent of their global worldwide turnover, whichever is more.

In the years prior to GDPR, the ICO fines were capped at £500,000.

The data subject said: “I am just glad I spotted it; they were going to resend the document again to another wrong address. Prior to Brexit the process would have been commenced via the ICO who in turn would liaise with the HBDI on the data subjects’ behalf; but I found myself communicating with both authorities separately which was an additional step but in the end was surprisingly
effective. Unfortunately, Payone GmbH again sent my incorrect address to the
Workers Pension Trust in January 2022, and documents yet again went to the wrong address. In my opinion they have not learned from the first time and my complaint is sitting with the ICO yet again”.

The former employee is pursuing a remedy under Article 82 UK GDPR via
the Court’s of England & Wales.

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