The Blackface, The Work Christmas Party And Payone (Worldline Subsidiary)

Blackface or enacting the blackface as some people understand it to be, stands as one of the subtle ways that racism rears its ugly head in the workplace. Some claim to be oblivious about the impact of this derogatory face painting that portrays the “blackness”, wearing of unkept wigs to depict a black afro and bizarre emphasis of the colour of lips in a manner that is uncomfortable and flat out offensive.

Just days into a new job at Payone (Worldline subsidiary), I walked into a Christmas party to be confronted by a white colleague who I had been introduced to earlier that day, dressed up as blackface painting.  A full array of senior management and HR staff were in attendance as revellers, and it was a baptism of fire for me, having never experienced this at any other previous employer. Besides awkward looks from some people, laughter from others, the HR staff were silent during the event and there has been no apology to those likely to have taken offence.

To keep the legal departments off my back, it is prudent before I proceed that I differentiate Payone the Worldline subsidiary from any other namesake.   Payone is my former employer and a provider of cashless payment solutions operating in Europe and are a subsidiary of Worldline SA who hold 60% stake in holding company Worldline Payone Holding GmbH.

It is also important to note that most staff that I engaged with at the company were welcoming and genuinely kind and warm people.  Nevertheless, it is important that I am not silent on my experiences at Payone in order that change can be encouraged at such large companies and so that younger minorities either currently at the company or finding their feet in their career may not suffer the same detriment.  Payone, their senior directors and HR were and are aware of this incident and have remained unapologetic to those that may have been offended albeit that is not the objective of this article.  This article is part of a series focussing on freely expressed views via raw and true stories from my corporate experiences and real-life examples; aiming to achieve change through transparency

Where and how did it all start?

Blackface’s roots or the racist portrayal of the black race can be traced back to centuries-old European theatrical productions, although the specific time and dates remain unattainable as most of the history of  that time has been whitewashed.  As drama became popular, the practice quickly found its way across the world and became significant in the United States around the 18th century when European immigrants carried the genre over and staged performances at seaports along the Northeast.  In due time, this ridiculing act became a stereotypical character portrayed in western plays or productions whenever a black character was depicted. 

The demeaning part was the fact that these black mimicking roles were often played by non-black people in a dehumanising caricature. Such caricatures promoted comments such as “they seem a happy race of beings and if you did not know it you would never imagine that they were slaves” [Boskin, 1989, p. 42]. 

After the 1930s and into the civil rights movement, the portrayal of blackface in mainstream media dwindled to a degree.  But throughout the past few decades, disparaging preconceptions of black people and those with dark skin have persisted.  For instance, the use of blackface to impersonate well-known African Americans for Halloween continues to be a problem. Even Payone (Worldline subsidiary) in 2022 cannot bring itself to a mere apology or even recognition that it was at best inappropriate at a Christmas party with at most only 3 or 4 black people in attendance amongst approximately 400 or so staff. 

so why exactly is blackface so offensive?

1. It portrays black people as a subject of mockery and it is simply put, triggering 

The blackface costume is triggering in that your colleague as an example, who happens to be black may only associate such costuming with the devastating and historic portrayal described above.  That is not your fault it is not his fault, but it is considerate and encourages awareness of how others may feel.   Moreover, as with all other discriminative conduct it is humiliating demoralising and likely to cause workplace upset.

If it is ignored and costumes are worn depicting such caricatures, movie stars or any other person, it may set the pace for further mockery of a racial nature in the working environment.  This could move on to the sharing of inappropriate comments or memes due to the bar being lowered in terms of what the employer may tolerate, thus causing injury to the recipient of such behaviour.   

2. Put your motivations on the side; the subject is rooted in the pains suffered by black people 

In the same way it would be inappropriate to wear a T-shirt stating “all brown people out” to a public gathering under the guise “I had no intention to offend?”, it would equally be offensive to make up in black face whilst treating it as “not a big deal”. 

3. Read between the lines; it drives the nonsensical notion that black people are inferi

If the only way you can portray a black person is to wear an afro, darken your skin colour and paint your lips blood red then it is axiomatic that little thought has gone into the consideration of your colleagues.  The same goes for the leadership particulalrly where they choose to do zilch, zero nothing.  I mean, there are tons of positive things that can be portrayed, there are black legends and heroes that have helped to shape humans in terms of their historical and modern contribution.

Why not put forward the positives?! 

The moment you have the blackface on, you are likely to emotionally transport that black person to one of the darkest periods of humanity.  Whilst some of us of all kinds are working to continue to move things forward, large influential corporations who sit on the fence in scenarios such as this unfortunately are then not part of a solution. 

If this is the first time you are hearing about the dark history of the black face and consider it “no big deal”, there is an abundance of information in today’s digital age and you are free to expand your learning on the issue.  Perhaps consider the impact that black people have had in education, space travel, fashion, sports, lifestyle, music, mathematics and so many others milieus.  There are an abundance of historic and current personalities with all the positive cues in which inspiration may be drawn.

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Post-Brexit: data protection
Card processor sends sensitive data to wrong address
24 August 2022

Worldline SA subsidiary Payone GmbH has been accused of breaching data protection rules after it sent sensitive employee payroll information to the wrong address by accident. The Worldline Group holdS a 60% stake in the Frankfurt based company who have a small UK market presence.

In June 2021, one of Payone GmbH’s ex UK employees (the data subject) received a “potential data breach notification” from the firm advising him that his salary, National Insurance data, nationality (Special Category Data) was amongst various bits of information sent to an incorrect home address.

This included personal information such as the former employees name, age and address.  It also included details such as the date of birth and the amount of annual work bonus he received in his bank account amongst other identifiable data.

Payone GmbH confirmed that this document was sent out in error following an employee making a mistake when re-entering data processed by their third-party payroll provider.  The error arose when the employee was fulfilling an Article 15 GDPR request. The error was spotted by the data subject when he noticed in an email version of the document that the postal address was incorrect. An attempt to notify Payone GmbH of the error went in vain as the document was already irretrievably despatched.

The data subject was alarmed with the incident which exposed him to the possibility of fraudulent activity, amidst reasonable fears his data could end up on the dark web and used by criminals.  Habitually resident in the UK he complained to the Information Commissioner’s Office (ICO) in June 2021. He similarly raised the concern in Germany via The Hessian Commissioner for Data Protection and Freedom of Information (HBDI).

The ICO reprimanded Payone GmbH for the error in their final decision letter.
Similarly, the HBDI cited a violation of Article 5(f) of the General Data Protection Regulation (GDPR) relating to integrity and confidentiality.

The ICO stated in their July 2021 findings that Payone GmbH, “should take steps to ensure that all personal data records are accurate and up to date. Holding inaccurate information, such as addresses, does increase the risk of personal data breaches and poses risks to the security of information”.

The HBDI confirmed in their October 2021 findings that Payone GmbH had taken remedial action. They concluded that a monetary fine would not be imposed on Payone GmbH as they had taken technical and organisational steps in response to the data breach. Data subjects could now request their data in an autonomous portal.

The GDPR, which came into effect in 2018, gave the Information Commissioner’s Office greater powers to tackle data breaches. The new ‘UK GDPR’ charts its own course after Brexit whilst seeking to maintain EU GDPR adequacy.  In extreme scenarios, organisations face penalties of up to £20m or 4 per cent of their global worldwide turnover, whichever is more.

In the years prior to GDPR, the ICO fines were capped at £500,000.

The data subject said: “I am just glad I spotted it; they were going to resend the document again to another wrong address. Prior to Brexit the process would have been commenced via the ICO who in turn would liaise with the HBDI on the data subjects’ behalf; but I found myself communicating with both authorities separately which was an additional step but in the end was surprisingly
effective. Unfortunately, Payone GmbH again sent my incorrect address to the
Workers Pension Trust in January 2022, and documents yet again went to the wrong address. In my opinion they have not learned from the first time and my complaint is sitting with the ICO yet again”.

The former employee is pursuing a remedy under Article 82 UK GDPR via
the Court’s of England & Wales.

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